FAQs
Frequently Asked Questions
Q: What products do you sell?
A: We offer a wide range of personalized apparel, including T-shirts, hoodies, sweatshirts, tank tops, mugs, and hats for both men and women. Our designs are customizable to help you express your unique style!
Q: How do I place an order?
A: Simply browse our collection, choose your desired product, and click on it to personalize with your preferred design or text. Afterward, proceed to checkout to complete your order.
Q: Can I customize my order?
A: Yes, we specialize in custom products! You can add your personal touch to T-shirts, hoodies, sweatshirts, tank tops, mugs, and hats by selecting your preferred designs, text, and colors.
Q: How long will it take to receive my order?
A: Our standard processing time is 3-7 business days. Shipping times vary depending on your location and the shipping method chosen at checkout. You will receive tracking details once your order ships.
Q: Can I return or exchange my order?
A: We accept returns or exchanges for products that are defective or damaged. Unfortunately, personalized items cannot be returned or exchanged unless there is an error with the customization.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can use this to track your package's progress.
Q: What should I do if I have an issue with my order?
A: If there are any issues with your order, please visit our Contact Us page to reach out to our customer service team. We will do our best to resolve the issue promptly.
Q: Is it safe to shop on your website?
A: Absolutely! We use encryption and secure payment gateways to ensure your personal information is kept safe. Shopping with us is secure and hassle-free.
Q: What payment methods do you accept?
A: We accept major credit and debit cards, including Visa, MasterCard, American Express, as well as PayPal and other secure online payment methods.
Q: Do you offer gift cards?
A: At the moment, we do not offer gift cards, but we are working on making them available in the future.
Q: How do I contact customer service?
A: For any inquiries, please visit our Contact Us page for more details on how to get in touch with our customer service team. We're here to help!
